PANOZON adopts all necessary measures to ensure that the personal data of third parties under its custody are handled securely and in accordance with the applicable legislation.
All information requested on this website and provided by you will be treated as confidential and may be used exclusively by PANOZON, other companies of the same economic group and partners of PANOZON, respecting the applicable legal provisions, with the main objective of better adapting our products and services to the profile of its users.
PANOZON maintains security systems to protect against intrusions, hackers, crackers and others, following the best market standards and will be constantly checking its security levels. PANOZON clarifies that your information may be used to comply with legal or regulatory obligations, when requested by the public administration or in judicial/extrajudicial proceedings, when necessary to meet the interests of the data subject or for their personal protection, for contact about research of satisfaction to verify the quality of care and services provided, for other purposes provided for in the legislation or, in other cases, with prior authorization from the data subject.
WHAT INFORMATION DO WE COLLECT?
On our website, we only collect the information provided by you through the form and chatbot options (user interaction solution via remote communication, using computers connected to the Internet and/or digital communication systems, through messages, audio or video , in real time) and other options, through forms or emails sent by the website. That is, in addition to the contents of the messages, we also collect registration information such as name, e-mail, contact telephone number, city and CPF, filled in by you. Information is collected to answer your questions/information/complaints/suggestions and needs, such as sending the PANOZON newsletter, product quotes, assistance with technical assistance and other products or services offered.
The veracity of the data provided is of paramount importance and depends on you. Check your data before sending it to us, as it will be through these that PANOZON will contact you. Therefore, you are responsible for statements made that may cause damage to yourself, PANOZON and/or third parties.
During your visit to our website, PANOZON may collect information about you through cookies. The "cookie" does not allow us to identify you personally, but in general, it allows us to record information regarding your computer's navigation on our website so that we can provide you with a better experience, as well as offer products and services that are of the same your interest.
Remembering that you can choose not to accept cookies in your config
browser settings, in cookie preferences. But without them, we warn you that the functionality of the services offered on our website may be affected.
WHO IS RESPONSIBLE FOR PROCESSING PERSONAL DATA?
The information communicated through this website will be treated as confidential and may be used by PANOZON and freely shared with other companies of the same economic group and partners, respecting the applicable legal provisions, with the main objective of better adapting our products and services to the profile of its users.
In this way, PANOZON declares that your personal data will only be processed by PANOZON and, in specific cases, by PANOZON's partners and/or other companies of the group.
IS THERE DATA SHARED WITH THIRD PARTIES?
PANOZON informs that it works together with other companies in a wide range of activities. In this way, we reserve the right to share your information, including location, registration and interest data, with the companies listed below, whenever possible, anonymously, in order to preserve your privacy as much as possible.
We do not rent, sell or transfer your personal data to anyone except the partner companies listed below. We may share your personal data in the cases mentioned below:
Advertisers: You may eventually receive advertisements, content and links displayed in a personalized way from PANOZON, according to your interests and behavior on our platform or on other services with which you interact. For this purpose, data may be shared between PANOZON and the targeted advertising platform, mainly unique identifiers, IP addresses, cookies and other information collected from your browser, which may be used to measure the effectiveness of online advertising.
Our Partners: We employ other companies to perform work on our behalf and need to share your personal data with them in order to provide products and services to you. For example, we use data hosting services to store our database, we also use payment services to be able to process billing data for our products purchased by you. Our Partners are only authorized to use personal data for the specific purposes for which they were contracted, therefore, they will not use your personal data for purposes other than the provision of contractually provided services.
Statistics: The data stored by PANOZON may be used for statistical purposes (analytics). These data are grouped in order to provide a macro analysis of the scenario, and therefore do not seek to identify or make the holders of personal data identifiable, but only to better understand how PANOZON's public is, in order to improve the provision of of services and customize products more directed to the interests of the users.
Social network profiles or other submissions: In some cases, such as in applications, PANOZON may allow you to register by logging in to your account via Facebook or Gmail, in this way, certain data from your Facebook and Gmail account may come to be shared with PANOZON. In this sense, when logging in, check the publicly accessible personal data authorized by these platforms so that you can decide what you want or not to share with us. We do not control the policies and practices of any other third-party site or service, so if you register using your profile on a social network, please be aware of this.
To safeguard and protect PANOZON's rights: We reserve the right to access, read, preserve and disclose any data that we believe is necessary to comply with a legal obligation or a court order; protect the rights, property or safety of PANOZON, our employees, our customers or others.
PANOZON asks all its suppliers to internalize this policy in their own Privacy Policies, however, it cannot guarantee that such internalization will be effectively implemented.
HOW DO WE USE YOUR PERSONAL DATA?
The information shared with PANOZON is essential to provide the answers requested by you through our website.
Simply put, the information collected is used for the following purposes:
Purpose Legal basis
Response to your requests (general information requests). Prior consent.
direct marketing communications, namely about products, special offers, invitations to our events and promotions. Prior consent.
Send newsletters. Prior consent.
Sharing Contact Information with Merchants Prior Consent.
Processing of data for contractual execution (when the user makes a purchase or demonstrates the intention to purchase on the PANOZON e-commerce platform or application). Necessary for the execution of contract or preliminary procedures related to the contract.
PANOZON guarantees that it collects only the personal data strictly necessary to proceed with the processing of data in accordance with the purpose conveyed. In addition, you have the right to choose whether or not to share your personal data with PANOZON, however, we inform you that our forms contain mandatory information for using the services on our website.
The information is mandatory, as it is indispensable for the performance of the contract or to respond to a request, or also for us to comply with our legal obligations. Therefore, if you do not agree to share the mandatory information, it will not be possible to respond to your requests.
Furthermore, if you do not agree with the terms of this instrument, do not proceed and, above all, DO NOT PROVIDE AND DO NOT AUTHORIZE THE TREATMENT AND/OR SHARING of the information requested. All information requested on this website will be used exclusively by PANOZON.
On registration screens there will be a field asking the customer whether or not he agrees to receive information about PANOZON, its products and services. If you do not want to authorize the sending of an email to your email address with this information, you must answer the question asked in the negative. If you do not do so, PANOZON will be officially authorized to use this form of communication.
PANOZON maintains physical and logical security systems to protect against intrusions, hackers, crackers and others, following the best market standards and will be constantly checking their security level. PANOZON clarifies that your information may be used to contact you about satisfaction surveys to verify the quality of care and services provided.
The information you share, in particular that relating to registration and profile research, will be used to offer products and services tailored to your preferences through marketing communications, and will only be used for this purpose with your prior consent.
IS IT POSSIBLE TO REVOKE THE PREVIOUSLY GIVEN CONSENT?
PANOZON informs you that the consent given by you may be revoked at any time upon request.
The holder may withdraw the consents provided at any time, without, however, rendering the processing of data carried out based on that consent illegitimate until the date on which they are withdrawn.
In the case of the newsletter, the holder may cancel his subscription at any time, simply by clicking on the place indicated at the end of the email, or by contacting PANOZON's SAC, by telephone (19) 3429-0088 or by e-mail. -mail (firstname.lastname@example.org).
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
PANOZON does not keep your personal data beyond the time necessary to fulfill the purpose for which it was collected, as determined by the applicable legislation.
To determine the retention period of your personal data, we use the following criteria:
The time taken to respond to your request;
The period of time your user account is active;
Your reaction to our marketing communications - in view of the need to keep a record of your interactions with us, for the purpose of managing our business relationship;
Our legal obligations;
The 5 year deadline for data collected through cookies.
We would like to inform you right away that PANOZON and its partner companies are different legal entities and, in accordance with the legislation that governs their relationship, PANOZON has no interference in the actions of partner companies, so that we will recommend the internalization of this policy as mentioned, without however, we can force them to such internalization.
PANOZON also informs that the storage of your personal data takes place mainly on servers located in Brazil.
PANOZON will only make your data available to the Public Authorities when the request for this is made pursuant to the legislation. We do not carry out this delivery excessively, or when it is not in compliance with legal determinations.
MINORS OF AGE
This website and other official communication channels maintained by PANOZON do not collect personal information from or about any underage person, being required to be 18 years of age or older for registration and interactions.
PANOZON allows, on the part of customers and users, all the rights related to the processing of their personal data provided for in the legislation, mainly the following:
Request confirmation of the existence of treatment and access to the data that PANOZON has about you;
Request the rectification or update of inaccurate or outdated personal data;
Request the deletion of your personal information existing in our database and that of our partners, except in cases where this right may be limited as determined by law;
Request the portability of your personal data in a structured, commonly used and machine-readable format, to another service or product provider, upon your request;
Withdraw, at any time, your consent, for the purposes for which it was obtained.
If you wish to exercise any of your rights in relation to your personal information or if you have any questions about how we use your personal information, please contact us through the Contact area of this website or through SAC PANOZON:
Telephone: (19) 3429-0088
Address: Av. doctor Cássio Pascoal Padovani, 1216 - Morumbi, Piracicaba - SP, 13420-360
The applicable legislation to resolve and resolve any eventual litigation arising from the use or misinterpretation of this website will be the Brazilian legislation.
The jurisdiction of the district of Piracicaba, State of São Paulo, is hereby elected to settle and resolve any legal claims arising from the use, misinterpretation of this website.
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As we sell products, it is important for us to understand statistics about how many visitors to our site actually make a purchase, and therefore this is the type of data these cookies will track. This is important to you as it means we can accurately make business predictions that allow us to analyze our advertising and product costs to ensure the best possible price.
The user undertakes to make proper use of the contents and information that we offer on the website and with an enunciative, but not limiting, character:
A) Not to engage in activities that are illegal or contrary to good faith and public order;
B) Not to disseminate propaganda or content of a racist, xenophobic nature, or legal gambling houses, games of chance and chance, any type of illegal pornography, apology for terrorism or against human rights;
C) Not to cause damage to the physical (hardware) and logical (software) systems of the company, its suppliers or third parties, to introduce or disseminate computer viruses or any other hardware or software systems that are capable of causing damage mentioned above.