(19) 3429-0088
atendimento@panozon.com.br
ouvidoria@panozon.com.br
Av. Dr. Cássio Paschoal Padovani, 1216
Morumbi | Piracicaba-SP
CEP: 13420-360
PRIVACY POLICY
Panozon Ambiental S/A (PANOZON) is concerned with your privacy and respects the protection of your data. Compliance with data protection legislation is a priority, which is reaffirmed with this privacy policy.
PANOZON adopts all necessary measures to ensure that the personal data of third parties under its custody are handled securely and in accordance with the applicable legislation.
This online privacy policy describes what types of information we collect through our website and applications (apps), how this information is treated and how this data is used, aiming at total transparency between PANOZON and you, Internet user/user( The).
INITIAL CONSIDERATIONS
PANOZON, through this website, offers its visitors a range of services, information and offers of products and services. In order to access these services or offers, or even in order to know their opinions or simply improve the browsing experience of visitors to this website, PANOZON suggests user/internet user registration through website forms. By providing registration information and preferences in these forms, including personal data, and consenting to the use of this information by PANOZON, remember that you are authorizing PANOZON to use your data for the purpose described in these consents and in accordance with this Privacy Policy.
The Privacy Policy for the use of this website, as well as the use, protection and disposal of information are described below. If you do not agree with the terms of this instrument, do not proceed with filling out the form and, mainly, DO NOT PROVIDE AND DO NOT AUTHORIZE THE USE, TREATMENT AND SHARING of the information requested in the forms. Also know that, at any time after providing the data or consenting to its use, you may request the removal of your data from our database, or withdraw your consent for the use of your data.
All information requested on this website and provided by you will be treated as confidential and may be used exclusively by PANOZON, other companies of the same economic group and partners of PANOZON, respecting the applicable legal provisions, with the main objective of better adapting our products and services to the profile of its users.
PANOZON maintains security systems to protect against intrusions, hackers, crackers and others, following the best market standards and will be constantly checking its security levels. PANOZON clarifies that your information may be used to comply with legal or regulatory obligations, when requested by the public administration or in judicial/extrajudicial proceedings, when necessary to meet the interests of the data subject or for their personal protection, for contact about research of satisfaction to verify the quality of care and services provided, for other purposes provided for in the legislation or, in other cases, with prior authorization from the data subject.
WHAT INFORMATION DO WE COLLECT?
On our website, we only collect the information provided by you through the form and chatbot options (user interaction solution via remote communication, using computers connected to the Internet and/or digital communication systems, through messages, audio or video , in real time) and other options, through forms or emails sent by the website. That is, in addition to the contents of the messages, we also collect registration information such as name, e-mail, contact telephone number, city and CPF, filled in by you. Information is collected to answer your questions/information/complaints/suggestions and needs, such as sending the PANOZON newsletter, product quotes, assistance with technical assistance and other products or services offered.
WHEN YOU PROVIDE REGISTRATION AND/OR PERSONAL INFORMATION ON THIS SITE, YOU ARE AUTHORIZING PANOZON TO USE YOUR INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY.
The veracity of the data provided is of paramount importance and depends on you. Check your data before sending it to us, as it will be through these that PANOZON will contact you. Therefore, you are responsible for statements made that may cause damage to yourself, PANOZON and/or third parties.
COOKIES
During your visit to our website, PANOZON may collect information about you through cookies. The "cookie" does not allow us to identify you personally, but in general, it allows us to record information regarding your computer's navigation on our website so that we can provide you with a better experience, as well as offer products and services that are of the same your interest.
Remembering that you can choose not to accept cookies in your config
browser settings, in cookie preferences. But without them, we warn you that the functionality of the services offered on our website may be affected.
OTHER APPLICATIONS
Remember that when accessing third-party platforms and applications through the PANOZON website (eg links from Facebook, Twitter, YouTube, Instagram and others), you are subject to the privacy policy of the accessed application, so that the This policy does not apply to personal data collected or shared by you in these applications.
WHO IS RESPONSIBLE FOR PROCESSING PERSONAL DATA?
The information communicated through this website will be treated as confidential and may be used by PANOZON and freely shared with other companies of the same economic group and partners, respecting the applicable legal provisions, with the main objective of better adapting our products and services to the profile of its users.
In this way, PANOZON declares that your personal data will only be processed by PANOZON and, in specific cases, by PANOZON's partners and/or other companies of the group.
IS THERE DATA SHARED WITH THIRD PARTIES?
PANOZON informs that it works together with other companies in a wide range of activities. In this way, we reserve the right to share your information, including location, registration and interest data, with the companies listed below, whenever possible, anonymously, in order to preserve your privacy as much as possible.
We do not rent, sell or transfer your personal data to anyone except the partner companies listed below. We may share your personal data in the cases mentioned below:
Advertisers: You may eventually receive advertisements, content and links displayed in a personalized way from PANOZON, according to your interests and behavior on our platform or on other services with which you interact. For this purpose, data may be shared between PANOZON and the targeted advertising platform, mainly unique identifiers, IP addresses, cookies and other information collected from your browser, which may be used to measure the effectiveness of online advertising.
Our Partners: We employ other companies to perform work on our behalf and need to share your personal data with them in order to provide products and services to you. For example, we use data hosting services to store our database, we also use payment services to be able to process billing data for our products purchased by you. Our Partners are only authorized to use personal data for the specific purposes for which they were contracted, therefore, they will not use your personal data for purposes other than the provision of contractually provided services.
Statistics: The data stored by PANOZON may be used for statistical purposes (analytics). These data are grouped in order to provide a macro analysis of the scenario, and therefore do not seek to identify or make the holders of personal data identifiable, but only to better understand how PANOZON's public is, in order to improve the provision of of services and customize products more directed to the interests of the users.
Social network profiles or other submissions: In some cases, such as in applications, PANOZON may allow you to register by logging in to your account via Facebook or Gmail, in this way, certain data from your Facebook and Gmail account may come to be shared with PANOZON. In this sense, when logging in, check the publicly accessible personal data authorized by these platforms so that you can decide what you want or not to share with us. We do not control the policies and practices of any other third-party site or service, so if you register using your profile on a social network, please be aware of this.
To safeguard and protect PANOZON's rights: We reserve the right to access, read, preserve and disclose any data that we believe is necessary to comply with a legal obligation or a court order; protect the rights, property or safety of PANOZON, our employees, our customers or others.
PANOZON asks all its suppliers to internalize this policy in their own Privacy Policies, however, it cannot guarantee that such internalization will be effectively implemented.
HOW DO WE USE YOUR PERSONAL DATA?
The information shared with PANOZON is essential to provide the answers requested by you through our website.
Simply put, the information collected is used for the following purposes:
Purpose Legal basis
Response to your requests (general information requests). Prior consent.
To send
direct marketing communications, namely about products, special offers, invitations to our events and promotions. Prior consent.
Send newsletters. Prior consent.
Sharing Contact Information with Merchants Prior Consent.
Processing of data for contractual execution (when the user makes a purchase or demonstrates the intention to purchase on the PANOZON e-commerce platform or application). Necessary for the execution of contract or preliminary procedures related to the contract.
PANOZON guarantees that it collects only the personal data strictly necessary to proceed with the processing of data in accordance with the purpose conveyed. In addition, you have the right to choose whether or not to share your personal data with PANOZON, however, we inform you that our forms contain mandatory information for using the services on our website.
The information is mandatory, as it is indispensable for the performance of the contract or to respond to a request, or also for us to comply with our legal obligations. Therefore, if you do not agree to share the mandatory information, it will not be possible to respond to your requests.
Furthermore, if you do not agree with the terms of this instrument, do not proceed and, above all, DO NOT PROVIDE AND DO NOT AUTHORIZE THE TREATMENT AND/OR SHARING of the information requested. All information requested on this website will be used exclusively by PANOZON.
On registration screens there will be a field asking the customer whether or not he agrees to receive information about PANOZON, its products and services. If you do not want to authorize the sending of an email to your email address with this information, you must answer the question asked in the negative. If you do not do so, PANOZON will be officially authorized to use this form of communication.
PANOZON maintains physical and logical security systems to protect against intrusions, hackers, crackers and others, following the best market standards and will be constantly checking their security level. PANOZON clarifies that your information may be used to contact you about satisfaction surveys to verify the quality of care and services provided.
The information you share, in particular that relating to registration and profile research, will be used to offer products and services tailored to your preferences through marketing communications, and will only be used for this purpose with your prior consent.
IS IT POSSIBLE TO REVOKE THE PREVIOUSLY GIVEN CONSENT?
PANOZON informs you that the consent given by you may be revoked at any time upon request.
The holder may withdraw the consents provided at any time, without, however, rendering the processing of data carried out based on that consent illegitimate until the date on which they are withdrawn.
In the case of the newsletter, the holder may cancel his subscription at any time, simply by clicking on the place indicated at the end of the email, or by contacting PANOZON's SAC, by telephone (19) 3429-0088 or by e-mail. -mail (atendimento@panozon.com.br).
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
PANOZON does not keep your personal data beyond the time necessary to fulfill the purpose for which it was collected, as determined by the applicable legislation.
To determine the retention period of your personal data, we use the following criteria:
The time taken to respond to your request;
The period of time your user account is active;
Your reaction to our marketing communications - in view of the need to keep a record of your interactions with us, for the purpose of managing our business relationship;
Our legal obligations;
The 5 year deadline for data collected through cookies.
We would like to inform you right away that PANOZON and its partner companies are different legal entities and, in accordance with the legislation that governs their relationship, PANOZON has no interference in the actions of partner companies, so that we will recommend the internalization of this policy as mentioned, without however, we can force them to such internalization.
PANOZON also informs that the storage of your personal data takes place mainly on servers located in Brazil.
PUBLIC AUTHORITY
PANOZON will only make your data available to the Public Authorities when the request for this is made pursuant to the legislation. We do not carry out this delivery excessively, or when it is not in compliance with legal determinations.
MINORS OF AGE
This website and other official communication channels maintained by PANOZON do not collect personal information from or about any underage person, being required to be 18 years of age or older for registration and interactions.
YOUR RIGHTS
PANOZON allows, on the part of customers and users, all the rights related to the processing of their personal data provided for in the legislation, mainly the following:
Request confirmation of the existence of treatment and access to the data that PANOZON has about you;
Request the rectification or update of inaccurate or outdated personal data;
Request the deletion of your personal information existing in our database and that of our partners, except in cases where this right may be limited as determined by law;
Request the portability of your personal data in a structured, commonly used and machine-readable format, to another service or product provider, upon your request;
Withdraw, at any time, your consent, for the purposes for which it was obtained.
If you wish to exercise any of your rights in relation to your personal information or if you have any questions about how we use your personal information, please contact us through the Contact area of this website or through SAC PANOZON:
Email:
atendimento@panozon.com.br
Telephone: (19) 3429-0088
Address: Av. doctor Cássio Pascoal Padovani, 1216 - Morumbi, Piracicaba - SP, 13420-360
APPLICABLE LAW
The applicable legislation to resolve and resolve any eventual litigation arising from the use or misinterpretation of this website will be the Brazilian legislation.
FORUM
The jurisdiction of the district of Piracicaba, State of São Paulo, is hereby elected to settle and resolve any legal claims arising from the use, misinterpretation of this website.
UPDATE OF THIS PRIVACY POLICY
This privacy policy is subject to regular changes to ensure that it is up to date with the use of your personal information and in compliance with applicable data protection laws.
We reserve the right to revise this privacy policy at any time, whether due to the use of new technologies or whenever PANOZON deems it necessary. The updated privacy policy will be published on our website, which is why we recommend periodically checking it.
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.
If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.
Keeping this cookie enabled helps us to improve our website.
Please enable Strictly Necessary Cookies first so that we can save your preferences!
What are cookies?
As is common practice with almost all professional websites, this website uses cookies, which are small files downloaded to your computer, to improve your experience. This page describes what information they collect, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however this may downgrade or 'break' certain elements of the site's functionality.
How do we use cookies?
We use cookies for a variety of reasons, detailed below. It is recommended that you leave all cookies out if you are unsure whether or not you need them if they are used to provide a service you use.
disable cookies
You can prevent the setting of cookies by adjusting your browser settings (see your browser Help for how to do this). Please be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will generally result in disabling certain functionality and features of this website. Therefore, it is recommended that you do not disable cookies.
Cookies we set
Account related cookies. If you create an account with us, we will use cookies for managing the sign-up process and general administration. These cookies will generally be deleted when you log out, however in some cases they may remain afterwards to remember your site preferences when you log out.
Login-related cookies. We use cookies when you are logged in so that we can remember that action. This saves you from having to log in every time you visit a new page. These cookies are normally removed or cleared when you log out to ensure that you can only access restricted features and areas when you log in.
Cookies related to newsletters. This website offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications valid only for subscribed/non-subscribed users.
Orders processing related cookies. This website offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
Survey Related Cookies From time to time, we offer surveys and quizzes to provide you with interesting information, useful tools or to understand our user base more accurately. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after changing pages.
Form-related cookies. When you submit data via a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
Site preferences cookies. In order to provide you with an optimal experience on this website, we provide functionality to set your preferences for how this website performs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.
Third Party Cookies
For some of the functions within our websites we use third-party providers, for example when you visit a page with a video embedded on or coming from YouTube. These videos or links (and any other content from third-party providers) may contain third-party cookies, and we recommend that you consult the privacy policies of these third parties on their websites for information regarding their use of cookies.
Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things like a user's average time on the site or pages visited, which helps us understand how we can improve the site for you.
Periodically, we test new features and make subtle changes to the way the site is presented. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst understanding which optimisations our users appreciate most.
As we sell products, it is important for us to understand statistics about how many visitors to our site actually make a purchase, and therefore this is the type of data these cookies will track. This is important to you as it means we can accurately make business predictions that allow us to analyze our advertising and product costs to ensure the best possible price.
User Commitment
The user undertakes to make proper use of the contents and information that we offer on the website and with an enunciative, but not limiting, character:
A) Not to engage in activities that are illegal or contrary to good faith and public order;
B) Not to disseminate propaganda or content of a racist, xenophobic nature, or legal gambling houses, games of chance and chance, any type of illegal pornography, apology for terrorism or against human rights;
C) Not to cause damage to the physical (hardware) and logical (software) systems of the company, its suppliers or third parties, to introduce or disseminate computer viruses or any other hardware or software systems that are capable of causing damage mentioned above.
